Short Code 988 Messaging Campaigns Info
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The New York State Office of Mental Health (OMH) is a government agency dedicated to promoting mental health, supporting recovery, and improving access to behavioral health services for residents across the state. It oversees one of the nation’s largest public mental health systems and plays a crucial role in coordinating services, setting standards, and providing care to individuals of all ages. OMH’s mission is to ensure that every New Yorker experiencing mental health challenges can receive quality support in a timely and effective manner.
One of OMH’s most visible initiatives is its involvement with the 988 Suicide & Crisis Lifeline. This program provides immediate, free, and confidential assistance to individuals experiencing mental health distress, substance use crises, or suicidal thoughts. By dialing or texting 988, or using an online chat option, people are connected to trained counselors available around the clock. These professionals offer support, de-escalation, and referrals to local resources when needed. In New York, OMH has established 14 dedicated contact centers to handle calls, texts, and chats. Since the system’s launch, these centers have managed hundreds of thousands of interactions, reflecting the growing need for accessible crisis intervention services.
The New York State Office of Mental Health is a cornerstone of public health in the state. Through initiatives like the 988 Lifeline, psychiatric centers, community programs, and policy leadership, it works to ensure that all residents have access to compassionate, effective, and timely mental health care. Its focus on crisis response, prevention, and long-term recovery highlights its commitment to creating healthier communities across New York.
Sample text messages:
Thank you for reaching out to 988 Lifeline. We're here to help. By continuing to text with us, you agree to our terms. (bit.ly/ourtos) Reply STOP at any time to cancel.
Para espanol, envia la palabra AYUDA
Veterans/service members, text 838255 directly
Otherwise, reply NEXT to continue
Information and details for Short Code 988
