Short Code 1112 SMS Marketing Information
Information about the company:
T-Mobile US, Inc. is a leading American wireless network operator headquartered in Bellevue, Washington. It is majority-owned by Deutsche Telekom, which holds a 51.4% stake. As of March 2025, T-Mobile is the second-largest wireless carrier in the United States, serving approximately 131 million customers.
History and Growth
Originally launched as VoiceStream Wireless in 1994.
Acquired by Deutsche Telekom in 2001 and rebranded as T-Mobile in 2002.
Merged with MetroPCS in 2013 and Sprint in 2020.
Acquired Mint Mobile and Ultra Mobile in 2024.
Announced plans to acquire UScellular's operations in 2024.
Financial Performance
Revenue in 2023: $78.6 billion with a net income of $8.3 billion.
Revenue in 2024: $81.4 billion with a net income of $11.3 billion.
Q1 2025 revenue reached $20.9 billion, a 6.6% year-over-year increase.
Expected to add between 5.5 to 6 million postpaid customers in 2025.
Network and Innovation
Operates the largest 5G network in the U.S., utilizing low, mid, and mmWave bands.
Planning to launch satellite-to-cell service in mid-2025 in partnership with Starlink.
Investing in AI-driven network optimization through collaborations with OpenAI and Nvidia.
Brand and Market Strategy
Marketed as the "Un-carrier," known for contract-free plans and customer-first policies.
Holds naming rights to T-Mobile Arena (Las Vegas), T-Mobile Park (Seattle), and T-Mobile Center (Kansas City).
Frequently recognized for customer satisfaction and network reliability.
Outlook and Expansion
Despite slower subscriber growth in early 2025, T-Mobile continues to outperform Verizon and AT&T in terms of market share.
Actively expanding into fiber broadband to diversify offerings.
Focused on long-term growth through new technologies, infrastructure, and improved customer service models.
In summary, T-Mobile has evolved into a major force in U.S. telecommunications, defined by its aggressive expansion, strong 5G coverage, and consumer-centric approach.
Sample text messages:
T-mobile send text message back to clients after they call in their customer service department.
SMS ask for feedback on customer relations/service inquiry.
T-Mobile: Thanks for calling us on Apr 25. Please tell us about your experience. To opt out, reply STOP. Survey info will be stored - t-mo.co/privacy 1/4: How satisfied are you with the assistance you received from our team member(s)? Please reply on a 0-10 scale where 0 = Not at all satisfied 10 = Extremely satisfied
T-Mobile: Thanks for calling us on June 21. Please tell us about your experience. To opt out, reply STOP. Survey info will be stored - t-mo.co/privacy
1/4: How satisfied are you with the assistance you received from our team member(s)?
Please reply on a 0-10 scale where
0 = Not at all satisfied
10 = Extremely satisfied
Information and details for Short Code 1112
